Description

This course provides students with the knowledge and skills necessary to update and support a reliable, scalable and secure Exchange 2003 messaging infrastructure in a medium to large-sized (250 to 5,000 seats) environment.

Objectives

After completing this course, students will be able to:

• Install Exchange Server 2003, including configuring extension to the Active Directory schema
• Understand the procedures for upgrading Exchange 2000 to Exchange Server 2003
• Configure manage and troubleshoot Exchange Server 2003
• Configure and manage interoperability between Exchange Server 2003 and other messaging systems including Exchange 2000
• Secure Exchange Server 2003 and the message traffic that is transferred between servers in the same organization and between organizations
• Manage recipients, including automating the creation and modification of user accounts and properties
• Manage public folder creation, replication and maintenance
• Create and manage address lists to include custom address lists, offline address lists and address list filtering
• Manage mobile devices with Exchange Server 2003
• Plan a comprehensive strategy for fault tolerance and disaster recovery to include backups and redundancy
• Identify and perform preventive maintenance procedures to ensure maximum availably of services
• Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization

Audience

This course is intended for messaging support professionals who are currently employed or are seeking employment in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, wireless, and Internet messaging connectivity.

Prerequisites

Before attending this course, students should have:

• Strong understanding of Microsoft Windows Server 2003 technologies
• Working knowledge of networking protocols and services including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS)
• Working knowledge of standard Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP)

Included Materials

Recorded Virtual Classroom courses provide:

• Unlimited 24 x 7 access to Campus for the entire program. (All courses are launched from this personalized web site that organizes and manages your training experience.)
• Expert Now - a recorded version of the expert-led training course, for anytime anywhere access to expert instruction.
• Hands on Labs - a perfectly simulated, real-world environment to test skills without risk.
• Engaging course demos and real-world examples
• Practice Exams - Simulated certification exams designed to validate exam readiness.
• Classroom Support Materials - an online version of the classroom student guide that can be searched and printed, and the ability to record and review class notes.

Included Labs

• Forest and Domain Preparation
• Installing Exchange 2003
• Applying a Mailbox Store Policy
• Creating a Storage Group and Store
• Blocking e-mail Addresses and Domains
• Creating Administrative Groups and Delegating Control
• Create and Delete a Mailbox
• Creating Mail-Enabled Groups and Assigning Permissions
• Creating a Public Folder Index and Enabling Client Searching
• Granting Permissions to Create Top-Level Folders and Creating Public Folders
• Creating a Routing Group

Outline

Microsoft Exchange Server 2003 Administration and Maintenance 2.0

• Module 1: Installation and Upgrading
• Overview
• Installing Exchange Server 2003
• Installing Exchange Server 2003 in a Clustered Environment
• Installing and Using Exchange Management Tools and Utilities
• Upgrading from Exchange 2000 Server to Exchange Server 2003
• Forest and Domain Preparation
• Installing Exchange 2003
• Module 2: Configuration and Management
• Overview
• Creating and Applying Exchange Policies
• Configuring Exchange Server 2003 for Proactive Management
• Adding, Removing, and Updating Exchange Servers
• Managing Exchange Server 2003 in a Mixed Environment
• Applying a Mailbox Store Policy
• Creating a Storage Group and Store
• Module 3: Security
• Overview
• Preparing for and Protecting Against Computer Viruses
• Securing Mailboxes
• Implementing Digital Signature and Encryption Capabilities
• Configuring Firewalls
• Configuring Administrative Permissions
• Allowing Only the Required Services to Run on Exchange 2003
• Blocking e-mail Addresses and Domains
• Creating Administrative Groups and Delegating Control
• Module 4: Recipient Management
• Overview
• Introduction to Exchange Recipients
• Creating, Deleting, and Modifying Users and Contacts
• Managing Mailboxes
• Managing Mail-Enabled Groups
• Create and Delete a Mailbox
• Creating Mail-Enabled Groups and Assigning Permissions
• Module 5: Public Folder Management
• Overview
• Managing Public Folder Data
• Managing Network Access to Public Folders
• Publishing an Outlook 2003 Form
• Creating a Public Folder Index and Enabling Client Searching
• Granting Permissions to Create Top-Level Folders and Creating Public Folders
• Module 6: Address List Management
• Overview
• Introduction to Address Lists
• Managing and Customizing Address Lists
• Module 7: Using Internet Protocols to Implement and Manage Client Access
• Overview
• Introduction to Internet Client Access Protocols
• Implementing a Front-End and Back-End Server Topology
• Implementing and Managing Outlook Web Access
• Module 8: Client Configuration and Connectivity Management
• Overview
• Configuring and Customizing Outlook 2003
• Performing Calendaring Tasks in Outlook 2003
• Installing and Configuring Outlook Express
• Module 9: Routing Management
• Overview
• Explaining How Message Routing Works in an Exchange Organization
• Configuring Routing in an Exchange Organization
• Explaining Internet Connectivity Concepts and Protocols
• Managing Connectivity to the Internet
• Creating a Routing Group
• Module 10: Management of Mobile Devices
• Overview
• Managing Mobile Service Components
• Enabling User Accounts for Mobile Access
• Module 11: Data Storage and Hardware Management
• Overview
• Managing Data Storage
• Managing Disk Space
• Managing Hardware Upgrades
• Module 12: Disaster Recovery
• Overview
• Planning for Disaster Recovery
• Backing Up Exchange Server 2003
• Restoring Exchange Server 2003 Stores
• Restoring Exchange Server 2003 Servers
• Module 13: Maintaining your Exchange Server 2003
• Overview
• Performing Daily Exchange Maintenance
• Performing Scheduled Exchange Maintenance
• Performing On-Demand Exchange Maintenance
• Module 14: Migrating to Exchange 2003 from Exchange 5.5
• Overview
• Populating Active Directory with Windows NT 4.0 User and Group Accounts
• Connecting the Exchange 5.5 Directory to Active Directory
• Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization