Description

Microsoft Windows XP Professional Administration and Maintenance is designed to address the implementation and desktop support needs of IT professionals responsible for the deployment and support of Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, training for Information Technology (IT) professionals responsible for the planning, implementation, and support of Windows XP Professional.

Objectives

Upon completion of this course, students will be able to:

• Install Windows XP Professional and upgrade to Windows XP Professional
• Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000
• Configure and manage hardware on a computer running Windows XP Professional
• Troubleshoot the boot process and other system issues
• Configure Windows XP Professional to operate on Microsoft Windows networks
• Configure the desktop environment, and use profiles to control desktop customization
• Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP) Configure and troubleshoot name resolution
• Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems
• Provide remote support for users Configure Windows XP Professional for mobile computing
Exclusive Bonus - IP Subnetting Mini-Course
Many network administrators are baffled by the use of IP subnetting and subnets. The Express version of this course includes a mini-course that will introduce the concepts of IP subnetting and subnets. After reviewing this mini-course you will understand:
• Decimal to Binary conversion
• Classful IP addresses and Private IP address ranges
• How and why we use Subnetworks
• Calculating the number of Subnets and Hosts available using a custom Subnet mask
• Calculating the Network number, broadcast address, and valid range of host addresses when given an IP address and custom Subnet mask

Audience

The Microsoft Windows XP Professional Administration and Maintenance course is designed for IT professionals who are new to the Windows XP Professional environment, provide help desk support for Windows XP Professional desktops, provide support for the .NET Server family of products, or support for a Microsoft Windows XP solution environment and who support Windows XP Professional in non-Microsoft network operating systems.

Prerequisites

Before attending this course, students should have a broad base of knowledge and competency in core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking. Additionally, students should be able to describe the features and functions of networking components, and possesses the knowledge and skills needed to install, configure and troubleshoot basic networking hardware, protocols and services.

Included Materials

Recorded Virtual Classroom courses provide:

• Unlimited 24 x 7 access to Campus for the entire program. (All courses are launched from this personalized web site that organizes and manages your training experience.)
• Expert Now - a recorded version of the expert-led training course, for anytime anywhere access to expert instruction.
• Hands on Labs - a perfectly simulated, real-world environment to test skills without risk.
• Engaging course demos and real-world examples
• Practice Exams - Simulated certification exams designed to validate exam readiness.
• Classroom Support Materials - an online version of the classroom student guide that can be searched and printed, and the ability to record and review class notes.

Included Labs

• Preparing for Installation
• Installing XP
• Migrating a User's Settings and Files
• Using Driver Rollback
• Converting to Dynamic Disk
• File Compression and Encryption
• Using Remote Assistance
• Configuring Static and Dynamic IP Address
• Joining a Workgroup
• Adding a Local User
• Joining a Domain
• Configuring Offline Files

Outline

• Microsoft Windows XP Professional Administration and Maintenance 2.0

• Module 1: Windows XP Installation
• Planning an Installation of Microsoft Windows XP Professional
• Preparing for Installation
• Installing Windows XP Professional from a Product CD
• Installing XP
• Upgrading to Windows XP Professional
• Transferring User Settings and Files
• Migrating a User's Settings and Files
• Module 2: Windows XP Installation Automated
• Introduction to Automating an Installation of Windows XP Professional
• Creating Answer Files
• Creating a Uniquess Database File
• Performing an Automated Installation of Windows XP Professional
• Preparing a Reference Computer
• Creating, Testing, and Deploying an Image
• Module 3: Hardware Configuration
• Installing and Configuring Hardware Devices
• Working with Drivers
• Using Driver Rollback
• Troubleshooting Hardware Devices
• Module 4: Disk Management
• Working with Disk Management
• Working with Basic Disks
• Working with Dynamic Disks
• Managing Disks
• Converting to Dynamic Disk
• Defragmenting Volumes
• Module 5: File System Configuration and Management
• Working with File Systems
• Managing Data Compression
• Securing Data Using EFS
• File Compression and Encryption
• Module 6: Troubleshooting and Disaster Recovery
• Controlling System Settings During the Boot Process
• Changing Startup Behavior Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring the Computer to a Previous State
• Module 7: Desktop Configuration
• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How User Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance
• Using Remote Assistance
• Module 8: TCP/IP Addressing Configuration and Name Resolution
• Configuring IP Addresses
• Determining TCP/IP Name Resolution Methods
• Configuring a DNS and WINS Client
• Connecting to a Remote Host
• Configuring Static and Dynamic IP Address
• Module 9: Windows XP Configuration in Microsoft Network
• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Networking Options in a Workgroup
• Joining a Workgroup
• Adding a Local User
• Module 10: Remote User Management
• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Authentication Protocols and Encryption
• Using Remote Desktop
• Joining a Domain
• Module 11: Mobile Computer Management
• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files, Folders and Web Pages Available for Offline Use
• Configuring Offline Files
• Module 12: System Resource and Performance Monitoring
• System Summary
• Using Task Manager to Monitor System Performance
• Using Performance and Maintenance Tools to Improve Performance
• Monitoring Event Logs